Effective Date: December 2, 2024
Business Name: BJN Pressure Washing
At BJN Pressure Washing, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our exterior cleaning services or visit our website. We operate in accordance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
1. Information We Collect
We collect the following types of personal information:
Personal Information: Name, phone number, email address, service address, or other details required to communicate and provide services.
Payment Information: Processed securely via third-party systems when booking or paying for services.
Service Details: Information about the type of service requested, appointment preferences, and job notes.
Technical Data: Device type, browser type, and IP address (used for website analytics and performance optimization).
2. How We Use Your Information
Your information may be used for the following purposes:
Service Delivery: To schedule, manage, and complete your pressure washing or exterior cleaning appointments.
Customer Communication: To send confirmations, service updates, reminders, and respond to inquiries.
Billing & Payments: To generate invoices, process transactions, and handle related communications.
Marketing & Promotions: With your consent, we may send occasional promotional texts or emails about discounts or new services.
Improvement & Analytics: To improve service quality and enhance your customer experience.
3. Sharing Your Information
We do not sell or share your personal data with third parties for their marketing purposes. We may share information only in the following cases:
Trusted Service Providers: We may share your information with third parties who assist with booking, payments, SMS delivery, or customer communication. These partners are contractually bound to maintain confidentiality.
Legal Compliance: We may disclose information if required by law, subpoena, or to comply with legal proceedings.
Business Transfers: If BJN Pressure Washing is sold, merged, or transferred, your information may be part of the business assets.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information. While no method of transmission is 100% secure, we strive to safeguard your data using best practices.
5. Your Rights Under the CCPA
If you are a California resident, you have the following rights:
Right to Know: Request access to the data we have collected about you.
Right to Delete: Request the deletion of your personal data, subject to certain legal exemptions.
Non-Discrimination: You will not be denied service or treated unfairly for exercising your privacy rights.
To exercise any of these rights, contact us using the information in Section 9.
6. Cookies & Tracking Technologies
Our website may use cookies and similar tools to personalize your experience and gather analytics. You may choose to disable cookies via your browser settings, though doing so may affect site functionality.
7. Third-Party Links
Our website may include links to third-party sites or services. We are not responsible for their privacy practices. Please review their policies before submitting personal information.
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal data from children. If discovered, such information will be deleted promptly.
9. Contact Us
For questions about this policy or to exercise your rights, please contact:
BJN Pressure Washing
📧 [email protected]
📞 (951) 491-4985
We are committed to protecting your privacy and responding to your requests in accordance with applicable laws.
